Articles Search Results
- Can I receive collect calls with my VOIPo service?
No, VOIPo does not support receiving collect calls.... Read More
- Can I use my VOIPo service when I am out of the country?
Please be aware that VOIPo can not offer assistance with any connectivity issues while using the hardware outside of the US. As a US based company at this time we only support the use of our services within the US.... Read More
- Can I use VOIPo over a dial-up internet connection?
Voice over IP requires a high speed internet connection (broadband) such as DSL, cable internet, or fiber. You will not be able to use dial-up internet with VOIPo service.... Read More
- What type of internet service do I need for VOIPo?
VOIPo requires a high speed internet connection such as DSL, cable internet, or fiber optic service (such as FiOS). It also requires a minimum of 256 kilobits per second or higher, upload and download spe... Read More
- Does VOIPo offer BYOD (Bring Your Own Device) service?
While VOIPo does not offer a separate BYOD plan, BYOD credentials are generated once you register your official VOIPo device. To retrieve your BYOD credentials for your own equipment: 1)... Read More
- My call quality is poor, what could be causing this?
Generally, poor call quality is a result of an issue with the internet connection. There are multiple tests you can conduct to test your internet connection. VOIPo provides a utility for testing that can be down... Read More
- Is there any trial period for VOIPo service in case it's not right for me?
We believe our service is the best choice for anyone seeking a reliable, feature-rich VoIP service with excellent customer service. Because we're so sure you'll be satisfied with the service, we offer a 30 day guarantee. If with... Read More
- Can I port my toll-free number to VOIPo?
Yes, VOIPo offers the option of porting in your toll-free number. For a detailed guide on how to port your telephone number, please visit our Number Porting Article.... Read More
- Is VOIPo compatible with my alarm system, DVR, credit card machine, or fax machine?
Unfortunately, the success of analog transmissions from these devices over VoIP technology is inconsistent and unreliable. We can not guarantee compatibility with these devices, therefore, they are unsupported on the VOIPo service.... Read More
- Listings in public directories once number ports/transfers into VOIPo.
When you choose to transfer your existing number to VOIPo, we submit your number transfer request and retain the current directory listing. This means that whatever your previous listing was, this will be the same remain with VOIPo services. ... Read More
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